FAQs

Shipping:

Please allow 2-3 days for processing before shipping. Domestic shipping takes 2-5 business days.

Returns:

We are a small business run by thoughtful humans who carefully package and ship your items with joy. We want you to be happy! If there is an issue with your order, and it was on our part, we will send you a replacement or issue you a refund. Photos help a lot! Please email us at bonjour@cranbabypaper.com for any questions/issues.

Intellectual Property Disclaimer:

By visiting our website, you agree that you will not copy or reproduce any of our products. All of our designs, photographs, messaging, and content on our website and in our products are protected by our intellectual property rights. Our artwork is all original, illustrated by our founder. Please contact us directly with any inquiries or questions.

Privacy:

We fully respect the privacy of our customers. We will never sell or disclose your personal information to anyone.

Social Media Policy:

We’ve made a conscious effort to be present in our everyday lives. Social media distracts us from what we want to accomplish with family, friends, work, and beyond. In order to be fully clear-minded and connected with the work we love and the people we love, we had to choose to do things a little differently. We’re glad we did! We will post updates about our business on email and on our website (like the pre-social-media days!). Sign up for our newsletter in the footer below. If you need us, contact us here, and we’ll respond within 24-48 hours, during our office hours (Monday-Friday 10-5). <3