FAQs

Shipping:

Please allow 2-3 days for processing before shipping. Domestic shipping takes 2-5 business days.

Returns:

We are a small business run by thoughtful humans who carefully package and ship your items with joy. We want you to be happy! If there is an issue with your order, and it was on our part, we will send you a replacement or issue you a refund. Photos help a lot! Otherwise, all sales are final.

Intellectual Property Disclaimer:

By visiting our website, you agree that you will not copy or reproduce any of our products. All of our designs, photographs, messaging, and content on our website and in our products are protected by our intellectual property rights. Our artwork is all original, illustrated by our founder. Please contact us directly with any inquiries or questions. You can reach us at bonjour@cranbabypaper.com.

Privacy:

We fully respect the privacy of our customers. We will never sell or disclose your personal information to anyone.

Social Media Policy:

We make every effort possible to be mindful of how we spend our time. We prefer emails over DMs!

SO, if you need us, contact us here, and we’ll respond within 24-48 hours, during our office hours (Monday-Friday 10-5).